Support

Write to support@alexander-zagaynov.com. Say which browser version you use and what you expected to happen.

Sign-in

Google says the app is not verified

Google shows this notice until it has finished reviewing an app that reads calendars. The extension asks for read-only access to your calendars and nothing else.

How do I remove the extension's access?

Choose "Sign out" in the extension, or remove it at myaccount.google.com/permissions.

Export

Where is my file?

In your browser's Downloads folder, named calendar-export_<first day>_<last day>. When the period has no events, no file is saved and the page says so.

How do I export to Google Sheets?

In "File settings" choose "Allow creating Google Sheets" and grant the permission Google asks for, then pick "Google Sheets" as the format. The spreadsheet is created in your Drive and opened in a new tab. This needs Pro.

An event is missing

Cancelled events are left out. Check that the event's calendar is ticked and that the event overlaps the period shown under the period selector.

Dates look wrong in Excel

Choose the date format that matches your spreadsheet in "File settings". Excel files carry real date cells; a CSV file carries text in the format you chose.

Plans and payments

I paid but the page still says Free

Return to the extension's tab; it checks the plan each time it is shown. The plan belongs to the Google account that was signed in when you bought it.

How do I cancel or get an invoice?

"Manage subscription" in the extension opens Stripe's customer portal, where you can cancel, change the card and download invoices.

How do I get a refund?

See the refund policy.