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Refund policy
When you can ask
You can ask for a refund of a payment within the number of days shown in the extension when you buy, counted from that payment. This applies to the monthly, yearly and lifetime plans, and you do not have to give a reason. Each payment can be refunded once; a subscription's later payments can be refunded in the same way.
How to ask
- Open the extension's settings page and go to "Plan".
- Choose "Request a refund" and, if you like, say why.
- Confirm with "Refund my payment".
The button is shown while a refund can still be requested. If you cannot use the extension, write to support@alexander-zagaynov.com from the email address of the Google account that bought the plan.
What happens next
- A request from the extension is carried out at once: the full amount of your latest payment goes back to the card or payment method that paid it. Your bank decides how quickly it appears.
- The plan that payment was for ends, and a subscription is cancelled. If you have another plan that is still running, for example after paying twice by mistake, it keeps working.
- Requests sent by email are answered by hand.
Cancelling without a refund
To stop future payments and keep Pro until the end of the paid period, cancel the subscription from "Manage subscription" in the extension instead.
Your legal rights
This policy adds to the rights consumer law gives you and does not limit them. See the terms of use.